The knowledge of the intellectual content of man and the way he acquired it: his perceptions and how they are a system in continuous movement, through which he conceives the reality that surrounds him.
- 1 The behavior of the individual in the company
- 2 Approaches to the study of people's behavior
- 3 Characteristics of human behavior
The behavior of the individual in the company
If we derive what we are indicating towards Organization-Company, the behavior of people is complex; It depends on internal factors defined by their personality characteristics: learning capacity, motivation, perception of the external and internal environment, attitudes, emotions, values, etc., and external, derived from the organizational characteristics: reward and punishment systems, of factors social, political, existing group cohesion, etc.
Although people can be taken as resources, that is, as carriers of skills, abilities, knowledge, motivation for work, communicability, etc., it should not be forgotten that people are carriers of personality characteristics, expectations, individual goals, particular stories , etc. Therefore, it is worth highlighting some generic characteristics of people as people, as this will improve our understanding of human behavior in organizations.
Approaches to the study of people's behavior
- Man as a being who performs transactions, since it not only receives inputs from the environment and acts before them, but also adopts a proactive attitude, anticipating the changes that occur in the environment and, often, causing them.
- The man whose behavior is aimed at a goal, since it is able to set goals or aspirations and make great efforts to achieve them.
- Man as an open system model, directed towards interdependent objectives with the physical and social environment, and actively involved in transactions with the environment, to the extent that it seeks its objectives. This implies that he develops intellectual abilities such as thinking, deciding, etc., and acquires information and knowledge that allow him to know people and things in the environment, and to face them.
Characteristics of human behavior
Man is proactive
The behavior of people is oriented towards the satisfaction of their needs and the achievement of their goals and aspirations. This is why he reacts and responds to his environment, whether at work or outside of it. People can rebel against the organization's policies and procedures or collaborate with them, depending on the leadership strategies adopted by the supervisor. In general, behavior in organizations is determined by organizational practices and by the proactive behavior (directed towards personal objectives) of the members of the company.
Man is social
Participating in organizations is very important in people's lives, as this leads them to interact with other people or with some groups. Individuals try to maintain their psychological identity and well-being in groups or organizations. Sometimes they use relationships with other people to get information about themselves and the environment in which they live. The data obtained constitute a social reality for the group and the individuals who take it as a basis to test and compare their abilities, their ideas and their conceptions, in order to increase their understanding of themselves. In addition, social relationships, more than any other isolated factor, determine the nature of the concept that people have of themselves.
Man has diverse needs
Human beings are motivated by a variety of needs. One factor can motivate a behavior today, and yet you may not have the strength to do it tomorrow.. Likewise, people's behavior is simultaneously influenced by a set of needs that present different valences and amounts.
Man perceives and evaluates
The experience that man accumulates in the environment is an active process because he selects the data of the various aspects of the environment, he evaluates them based on his own experiences and based on what he is experiencing, according to his own needs and values.
The man thinks and chooses
Human behavior is active in its purpose, orientation and knowledge, and can be analyzed according to the behavioral plans that you choose, develop and execute to deal with the stimuli you face and to achieve your personal goals. The expectation theory serves to explain the generic way, as the individual selects and chooses the alternatives.
Man has limited response capacity
Man has limited response capacity to act according to what he intends or ambitions. The way people behave is very restricted, since personal characteristics are limited. Individual differences make people's behaviors vary considerably. Responsiveness is given based on (innate) skills and learning (acquisition). Both intellectual and physical capacity are subject to limitations.
Based on these characteristics of human behavior, the concept of complex man is born.